CompTIA Network+ Training

• 1.1 Explain the functions and applications of various network devices.
  • Router
  • Switch
  • Multilayer switch
  • Firewall
  • HIDS
  • IDS/IPS
  • Access point (wireless/wired)
  • Content filter
  • Load balancer
  • Hub
  • Analog modem
  • Packet shaper
  • VPN concentrator
• 1.2 Compare and contrast the use of networking services and applications.
  • VPN
    • Site-to-site/host-to-site/host-to-host
    • Protocols
      • IPsec
      • GRE
      • SSL VPN
      • PTP/PPTP
  • TACACS/RADIUS
  • RAS
  • Web services
  • Unified voice services
  • Network controllers
• 1.3 Install and configure the following networking services/applications.
  • DHCP
    • Static vs. dynamic IP addressing
    • Reservations
    • Scopes
    • Leases
    • Options (DNS servers, suffixes)
    • IP helper/DHCP relay
  • DNS
    • DNS servers
    • DNS records (A, MX, AAAA, CNAME, PTR)
    • Dynamic DNS
  • Proxy/reverse proxy
  • NAT
    • PAT
    • SNAT
    • DNAT
  • Port forwarding
• 1.4 Explain the characteristics and benefits of various WAN technologies.
  • Fiber
    • SONET
    • DWDM
    • CWDM
  • Frame relay
  • Satellite
  • Broadband cable
  • DSL/ADSL
  • ISDN
  • ATM
  • PPP/multilink PPP
  • MPLS
  • GSM/CDMA
    • LTE/4G
    • HSPA+
    • 3G
    • Edge
  • Dialup
  • WiMAX
  • MetroEthernet
  • Leased lines
    • T-1
    • T-3
    • E-1
    • E-3
    • OC3
    • OC12
  • Circuit switch vs. packet switch
• 1.5 Install and properly terminate various cable types and connectors using appropriate tools.
  • Copper connectors
    • RJ-11
    • RJ-45
    • RK-48C
    • DB-9/RS-232
    • DB-25
    • UTP coupler
    • BNC coupler
    • BNC
    • F-connector
    • 110 block
    • 66 block
  • Copper cables
    • Shielded vs. unshielded
    • CAT3, CAT5, CAT5e, CAT6, CAT6a
    • PVC vs. plenum
    • RG-59
    • RG-6
    • Straight-through vs. crossover vs. rollover
  • Fiber connectors
    • ST
    • SC
    • LC
    • MTRJ
    • FC
    • Fiber coupler
  • Fiber cables
    • Single-mode
    • Multimode
    • APC vs. UPC
  • Media converters
    • Single-mode fiber to Ethernet
    • Multimode fiber to Ethernet
    • Fiber to coaxial
    • Single-mode to multimode fiber
  • Tools
    • Cable crimpers
    • Punchdown tool
    • Wire strippers
    • Snips
    • OTDR
    • Cable certifier
• 1.6 Differentiate between common network topologies.
  • Mesh
    • Partial
    • Full
  • Bus
  • Ring
  • Star
  • Hybrid
  • Point-to-point
  • Point-to-multipoint
  • Client-server
  • Peer-to-peer
• 1.7 Differentiate between network infrastructure implementations.
  • WAN
  • MAN
  • LAN
  • WLAN
    • Hotspot
  • PAN
    • Bluetooth
    • IR
    • NFC
  • SCADA/ICS
    • ICS server
    • DCS/closed network
    • Remote terminal unit
    • Programmable logic controller
  • Medianets
    • VTC
      • ISDN
      • IP/SIP
• 1.8 Given a scenario, implement and configure the appropriate addressing schema.
  • IPv6
    • Auto-configuration
      • EUI 64
    • DHCP6
    • Link local
    • Address structure
    • Address compression
    • Tunneling 6to4, 4to6
      • Teredo, miredo
  • IPv4
    • Address structure
    • Subnetting
    • APIPA
    • Classful A, B, C, D
    • Classless
  • Private vs. public
  • NAT/PAT
  • MAC addressing
  • Multicast
  • Unicast
  • Broadcast
  • Broadcast domains vs. collision domains
• 1.9 Explain the basics of routing concepts and protocols.
  • Loopback interface
  • Routing loops
  • Routing tables
  • Static vs. dynamic routes
  • Default route
  • Distance vector routing protocols
    • RIPv2
  • Hybrid routing protocols
    • BGP
  • Link state routing protocols
    • OSPF
    • IS-IS
  • Interior vs. exterior gateway routing protocols
  • Autonomous system numbers
  • Route redistribution
  • High availability
    • VRRP
    • Virtual IP
    • HSRP
  • Route aggregation
  • Routing metrics
    • Hop counts
    • MTU, bandwidth
    • Costs
    • Latency
    • Administrative distance
    • SPB
• 1.10 Identify the basics elements of unified communication technologies.
  • VoIP
  • Video
  • Real-time services
    • Presence
    • Multicast vs. unicast
  • QoS
    • DSCP
    • COS
  • Devices
    • UC servers
      • UC devices
    • UC gateways
• 1.11 1.11 Compare and contrast technologies that support cloud and virtualization.
  • Virtualization
    • Virtual switches
    • Virtual routers
    • Virtual firewall
    • Virtual vs. physical NICs
    • Software-defined networking
  • Storage area network
    • iSCSI
    • Jumbo frame
    • Fibre Channel
    • Network attached storage
  • Cloud concepts
    • Public IaaS, SaaS, PaaS
    • Private IaaS, SaaS, PaaS
    • Hybrid IaaS, SaaS, PaaS
    • Community IaaS, SaaS, PaaS
• 1.12 Given a set of requirements, implement a basic network.
  • List of requirements
  • Device types/requirements
  • Environment limitations
  • Equipment limitations
  • Compatibility requirements
  • Wired/wireless considerations
  • Security considerations

For more information, contact one of our course advisors

• 2.1 Given a scenario, use appropriate monitoring tools.
  • Packet/network analyzer
  • Interface monitoring tools
  • Port scanner
  • Top talkers/listeners
  • SNMP management software
    • Trap
    • Get
    • Walk
    • MIBS
  • Alerts
    • Email
    • SMS
  • Packet flow monitoring
  • SYSLOG
  • SIEM
  • Environmental monitoring tools
    • Temperature
    • Humidity
  • Power monitoring tools
  • Wireless survey tools
  • Wireless analyzers
• 2.2 Given a scenario, analyze metrics and reports from monitoring and tracking performance tools.
  • Baseline
  • Bottleneck
  • Log management
  • Graphing
  • Utilization
    • Bandwidth
    • Storage
    • Network device CPU
    • Network device memory
    • Wireless channel utilization
  • Link status
  • Interface monitoring
    • Errors
    • Utilization
    • Discards
    • Packet drops
    • Interface resets
    • Speed and duplex
• 2.3 Given a scenario, use appropriate resources to support configuration management.
  • Archives/backups
  • Baselines
  • On-boarding and off-boarding of mobile devices
  • NAC
  • Documentation
    • Network diagrams (logical/physical)
    • IP address utilization
    • Vendor documentation
    • Internal operating procedures/policies/standards
• 2.4 Explain the importance of implementing network segmentation.
  • SCADA systems/industrial control systems
  • Protocols
  • TCP vs. UDP
  • Honeypot/honeynet
  • Testing lab
  • Load balancing
  • Performance optimization
  • Security
  • Compliance
• 2.5 Given a scenario, install and apply patches and updates.
  • OS updates
  • Firmware updates
  • Driver updates
  • Feature changes/updates
  • Major vs. minor updates
  • Vulnerability patches
  • Upgrading vs. downgrading
    • Configuration backup
• 2.6 Given a scenario, configure a switch using proper features.
  • VLAN
    • Native VLAN/default VLAN
    • VTP
  • Spanning tree (802.1d)/rapid spanning tree (802.1w)
    • Flooding
    • Forwarding/blocking
    • Filtering
  • Interface configuration
    • Trunking/802.1q
    • Tag vs. untag VLANs
    • Port bonding (LACP)
    • Port mirroring (local vs. remote)
    • Speed and duplexing
    • IP address assignment
    • VLAN assignment
  • Default gateway
  • PoE and PoE+ (802.3af, 802.3at)
  • Switch management
    • User/passwords
    • AAA configuration
    • Console
    • Virtual terminals
    • In-band/out-of-band management
  • Managed vs. unmanaged
• 2.7 Install and configure wireless LAN infrastructure and implement the appropriate technologies in support of wireless capable devices.
  • Small office, home office wireless router
  • Wireless access points
    • Device density
    • Roaming
    • Wireless controllers
      • VLAN pooling
      • LWAPP
  • Wireless bridge
  • Site surveys
    • Heat maps
  • Frequencies
    • 2.4 Ghz
    • 5.0 Ghz
  • Channels
  • Goodput
  • Connection types
    • 802.11a-ht
    • 802.11g-ht
  • Antenna placement
  • Antenna types
    • Omnidirectional
    • Unidirectional
  • MIMO/MU-MIMO
  • Signal strength
    • Coverage
    • Differences between device antennas
  • SSID broadcast
  • Topologies
    • Adhoc
    • Mesh
    • Infrastructure
  • Mobile devices
    • Cell phones
    • Laptops
    • Tablets
    • Gaming devices
    • Media devices

For more information, contact one of our course advisors

• 3.1 Compare and contrast risk related concepts.
  • Disaster recovery
  • Business continuity
  • Battery backups/UPS
  • First responders
  • Data breach
  • End user awareness and training
  • Single point of failure
    • Critical nodes
    • Critical assets
    • Redundancy
  • Adherence to standards and policies
  • Vulnerability scanning
  • Penetration testing
• 3.2 Compare and contrast common network vulnerabilities and threats.
  • Attacks/threats
    • DoS
      • Distributed DoS
        • Botnet
        • Traffic spike
        • Coordinated attack
      • Reflective/amplified
        • DNS
        • NTP
        • Smurfing
      • Friendly/unintentional DoS
      • Physical attack
        • Permanent DoS
  • ARP cache poisoning
  • Packet/protocol abuse
  • Spoofing
  • Wireless
    • Evil twin
    • Rogue AP
    • War driving
    • War chalking
    • Bluejacking
    • Bluesnarfing
    • WPA/WEP/WPS attacks
  • Brute force
  • Session hijacking
  • Social engineering
  • Man-in-the-middle
  • VLAN hopping
  • Compromised system
  • Effect of malware on the network
  • Insider threat/malicious employee
    • Zero-day attacks
  • Vulnerabilities
    • Unnecessary running services
    • Open ports
    • Unpatched/legacy systems
    • Unencrypted channels
    • Clear text credentials
    • Unsecure protocols
      • TELNET
      • HTTP
      • SLIP
      • FTP
      • TFTP
      • SNMPv1 and SNMPv2
    • TEMPEST/RF emanation
• 3.3 Given a scenario, implement network hardening techniques.
  • Anti-malware software
    • Host-based
    • Cloud/server-based
    • Network-based
  • Switch port security
    • DHCP snooping
    • ARP inspection
    • MAC address filtering
    • VLAN assignments
      • Network segmentation
  • Security policies
  • Disable unneeded network services
  • Use secure protocols
    • SSH
    • SNMPv3
    • TLS/SSL
    • SFTP
    • HTTPS
    • IPsec
  • Access lists
    • Web/content filtering
    • Port filtering
    • IP filtering
    • Implicit deny
  • Wireless security
    • WEP
    • WPA/WPA2
      • Enterprise
      • Personal
    • TKIP/AES
    • 802.1x
    • TLS/TTLS
    • MAC filtering
  • User authentication
    • CHAP/MSCHAP
    • PAP
    • EAP
    • Kerberos
    • Multifactor authentication
    • Two-factor authentication
    • Single sign-on
  • Hashes
    • MD5
    • SHA
• 3.4 Compare and contrast physical security controls.
  • Mantraps
  • Network closets
  • Video monitoring
    • IP cameras/CCTVs
  • Door access controls
  • Proximity readers/key fob
  • Biometrics
  • Keypad/cipher locks
  • Security guard
• 3.5 Given a scenario, install and configure a basic firewall.
  • Types of firewalls
    • Host-based
    • Network-based
    • Software vs. hardware
    • Application aware/context aware
    • Small office, home office firewall
    • Stateful vs. stateless inspection
    • UTM
  • Settings/techniques
    • ACL
    • Virtual wire vs. routed
    • DMZ
    • Implicit deny
    • Block/allow
      • Outbound traffic
      • Inbound traffic
    • Firewall placement
      • Internal/external
• 3.6 Explain the purpose of various network access control models.
  • 802.1x
  • Posture assessment
  • Guest network
  • Persistent vs. non-persistent agents
  • Quarantine network
  • Edge vs. access control
• 3.7 Summarize basic forensic concepts.
  • First responder
  • Secure the area
    • Escalate when necessary
  • Document the scene
  • eDiscovery
  • Evidence/data collection
  • Chain of custody
  • Data transport
  • Forensics report
  • Legal hold

For more information, contact one of our course advisors

• 4.1 Given a scenario, implement the following network troubleshooting methodology.
  • Identify the problem
    • Gather information
    • Duplicate the problem, if possible
    • Question users
    • Identify symptoms
    • Determine if anything has changed
    • Approach multiple problems individually
  • Establish a theory of probable cause
    • Question the obvious
    • Consider multiple approaches
    • Top-to-bottom/bottom-to-top OSI model
    • Divide and conquer
  • Test the theory to determine cause
    • Once theory is confirmed, determine next steps to resolve problem
    • If theory is not confirmed, re-establish new theory or escalate
  • Establish a plan of action to resolve the problem and identify potential effects
  • Implement the solution or escalate as necessary
  • Verify full system functionality and, if applicable, implement preventative measures
  • Document findings, actions and outcomes
• 4.2 Given a scenario, analyze and interpret the output of troubleshooting tools.
  • Command line tools
    • ipconfignetstat
    • ifconfig
    • ping/ping6/ping -6
    • tracert/tracert -6/traceroute6/traceroute -6
    • nbtstat
    • nslookup
    • arp
    • mac address lookup table
    • pathping
  • Line testers
  • Certifiers
  • Multimeter
  • Cable tester
  • Light meter
  • Toner probe
  • Speed test sites
  • Looking glass sites
  • WiFi analyzer
  • Protocol analyzer
• 4.3 Given a scenario, troubleshoot and resolve common wireless issues.
  • Signal loss
  • Interference
  • Overlapping channels
    • Mismatched channels
  • Signal-to-noise ratio
  • Device saturation
  • Bandwidth saturation
  • Untested updates
  • Wrong SSID
  • Power levels
  • Open networks
  • Rogue access point
  • Wrong antenna type
  • Incompatibilities
  • Wrong encryption
  • Bounce
  • MIMO
  • AP placement
  • AP configurations
    • LWAPP
    • Thin vs. thick
  • Environmental factors
    • Concrete walls
    • Window film
    • Metal studs
  • Wireless standard related issues
    • Throughput
    • Frequency
    • Distance
    • Channels
• 4.4 Given a scenario, troubleshoot and resolve common copper cable issues.
  • Shorts
  • Opens
  • Incorrect termination (mismatched standards)
    • Straight-through
    • Crossover
  • Cross-talk
    • Near end
    • Far end
  • EMI/RFI
  • Distance limitations
  • Attenuation/Db loss
  • Bad connector
  • Bad wiring
  • Split pairs
  • Tx/Rx reverse
  • Cable placement
  • Bad SFP/GBIC - cable or transceiver
• 4.5 Given a scenario, troubleshoot and resolve common fiber cable issues.
  • Attenuation/Db loss
  • SFP/GBIC - cable mismatch
  • Bad SFP/GBIC - cable or transceiver
  • Wavelength mismatch
  • Fiber type mismatch
  • Dirty connectors
  • Connector mismatch
  • Bend radius limitations
  • Distance limitations
• 4.6 Given a scenario, troubleshoot and resolve common network issues.
  • Incorrect IP configuration/default gateway
  • Broadcast storms/switching loop
  • Duplicate IP
  • Speed and duplex mismatch
  • End-to-end connectivity
  • Incorrect VLAN assignment
  • Hardware failure
  • Misconfigured DHCP
  • Misconfigured DNS
  • Incorrect interface/interface misconfiguration
  • Cable placement
  • Interface errors
  • Simultaneous wired/wireless connections
  • Discovering neighboring devices/nodes
  • Power failure/power anomalies
  • MTU/MTU black hole
  • Missing IP routes
  • NIC teaming misconfiguration
    • Active-active vs. active-passive
    • Multicast vs. broadcast
• 4.7 Given a scenario, troubleshoot and resolve common security issues.
  • Misconfigured firewall
  • Misconfigured ACLs/applications
  • Malware
  • DoS
  • Open/closed ports
  • ICMP related issues
    • Ping of death
    • Unreachable default gateway
  • Unpatched firmware/OSs
  • Malicious users
    • Trusted
    • Untrusted users
    • Packet sniffing
  • Authentication issues
    • TACACS/RADIUS misconfigurations
    • Default passwords/settings
  • Improper access/backdoor access
  • ARP issues
  • Banner grabbing/OUI
  • Domain/local group configurations
  • Jamming
• 4.8 Given a scenario, troubleshoot and resolve common WAN issues.
  • Loss of Internet connectivity
  • Interface errors
  • Split horizon
  • DNS issues
  • Interference
  • Router configurations
  • Customer premise equipment
    • Smart jack/NIU
    • Demarc
    • Loopback
    • CSU/DSU
    • Copper line drivers/repeaters
  • Company security policy
    • Throttling
    • Blocking
    • Fair access policy/utilization limits
  • Satellite issues
    • Latency

For more information, contact one of our course advisors

• 5.1 Analyze a scenario and determine the corresponding OSI layer.
  • Layer 1 – Physical
  • Layer 2 – Data link
  • Layer 3 – Network
  • Layer 4 – Transport
  • Layer 5 – Sessions
  • Layer 6 – Presentation
  • Layer 7 – Application
• 5.2 Explain the basics of network theory and concepts.
  • Encapsulation/de-encapsulation
  • Modulation techniques
    • Multiplexing
    • De-multiplexing
    • Analog and digital techniques
    • TDM
  • Numbering systems
    • Binary
    • Hexadecimal
    • Octal
  • Broadband/baseband
  • Bit rates vs. baud rate
  • Sampling size
  • CDMA
  • CSMA/CD and CSMA/CA
  • Carrier detect/sense
  • Wavelength
  • TCP/IP suite
    • ICMP
    • UDP
    • TCP
  • Collision
• 5.3 Given a scenario, deploy the appropriate wireless standard.
  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n
  • 802.11ac
• 5.4 Given a scenario, deploy the appropriate wired connectivity standard.
  • Ethernet standards
    • 10BaseT
    • 100BaseT
    • 1000BaseT
    • 1000BaseTX
    • 10GBaseT
    • 100BaseFX
    • 10Base2
    • 10GBaseSR
    • 10GBaseER
    • 10GBaseSW
    • IEEE 1905.1-2013
      • Ethernet over HDMI
      • Ethernet over power line
  • Wiring standards
    • EIA/TIA 568A/568B
  • Broadband standards
    • DOCSIS
• 5.5 Given a scenario, implement the appropriate policies or procedures.
  • Security policies
    • Consent to monitoring
  • Network policies
  • Acceptable use policy
  • Standard business documents
    • SLA
    • MOU
    • MSA
    • SOW
• 5.6 Summarize safety practices.
  • Electrical safety
    • ESD
  • ESD
    • ESD
  • Installation safety
    • ESD
    • ESD
    • ESD
    • ESD
  • MSDS
  • Emergency procedures
    • Building layout
    • Fire escape plan
    • Safety/emergency exits
    • Fail open/fail close
    • Emergency alert system
  • Fire suppression systems
  • HVAC
• 5.7 Given a scenario, install and configure equipment in the appropriate location using best practices.
  • Intermediate distribution frame
  • Main distribution frame
  • Cable management
    • Patch panels
  • Power management
    • Power converters
    • Circuits
    • UPS
    • Inverters
    • Power redundancy
  • Device placement
  • Air flow
  • Cable trays
  • Rack systems
    • Server rail racks
    • Two-post racks
    • Four-post racks
    • Free-standing racks
  • Labeling
    • Port labeling
    • System labeling
    • Circuit labeling
    • Naming conventions
    • Patch panel labeling
  • Rack monitoring
  • Rack security
• 5.8 Explain the basics of change management procedures.
  • Document reason for a change
  • Change request
    • Configuration procedures
    • Rollback process
    • Potential impact
    • Notification
  • Approval process
  • Maintenance window
    • Authorized downtime
  • Notification of change
  • Documentation
    • Network configurations
    • Additions to network
    • Physical location changes
• 5.9 Compare and contrast the following ports and protocols.
  • 80 HTTP
  • 443 HTTPS
  • 137-139 NetBIOS
  • 110 POP
  • 143 IMAP
  • 25 SMTP
  • 5060/5061 SIP
  • 2427/2727 MGCP
  • 5004/5005 RTP
  • 1720 H.323
  • TCP
    • Connection-oriented
  • UDP
    • Connectionless
• 5.10 Given a scenario, configure and apply the appropriate ports and protocols.
  • 20,21 FTP
  • 161 SNMP
  • 22 SSH
  • 23 Telnet
  • 53 DNS
  • 67,68 DHCP
  • 69 TFTP
  • 445 SMB
  • 3389 RDP

For more information, contact one of our course advisors

• CompTIA Network+ N10-006

For more information, contact one of our course advisors

Achieving a CompTIA Network+ qualification will unlock a number of doors for you within the IT industry, with salaries for those that hold a Network+ certification averaging at £22,500.

The roles that you will be qualified for are as follows:

• IT Support
• Computer Service Technician
• Small Office IT maintenance
• Technical Support
• Field Service Technician

For more information, contact one of our course advisors